BinPilot Terms of Use

Effective: 2026-08-30 · Last updated: 2026-08-30

1. Who these terms are with

BinPilot is provided by UNIGATA INC., based in Toronto, Ontario, Canada. By installing or using BinPilot you agree to these terms. If you do not agree, do not use it.

2. What BinPilot does

BinPilot shows you your municipality's waste collection schedule, reminds you before collection day, and lets a household share the duty of taking the bins out.

BinPilot is not affiliated with, endorsed by, or operated by any municipality, waste authority, or collection provider. We read schedules that those organisations publish; we do not set them, and we do not collect your waste.

3. Your account

You need an account for household features and for a subscription. You are responsible for keeping your sign-in details private and for what happens under your account.

You must give accurate information when you sign up, and you must be legally able to enter a contract in your jurisdiction. You may delete your account at any time from inside the app — see the Privacy Policy for exactly what that destroys.

4. ⚠ Schedule accuracy — read this one

BinPilot's schedules come from third parties: your municipality, its waste authority, or its schedule provider. We pass on what they publish.

We do not guarantee that any date shown is correct. Municipalities change collection days, move them for holidays, alter routes, and sometimes publish late or incorrectly. Providers change or withdraw their data feeds without notice. When that happens, BinPilot may show a date that is wrong or may show nothing at all.

BinPilot is designed to fail honestly — it will tell you when it cannot reach a source, when its information may be stale, and when a schedule is not published beyond a certain date, rather than guess. But it is a convenience, not an authority.

Your municipality's own published calendar is always the authoritative source. If it matters, check theirs. We are not responsible for a missed collection, a fine, a penalty, or any other consequence of relying on a date shown in BinPilot.

5. Subscriptions and payment

BinPilot offers a free tier and BinPilot Premium, sold monthly, annually, or once as a permanent licence.

• Free trial. New accounts may receive a 30-day free trial. A trial is granted once per account. Reinstalling the app or using a different device does not grant another.
• Price and term. CAD $3.99 per month, CAD $29.99 per year, or CAD $49.99 once for a permanent licence. Prices are shown in your local currency at the point of purchase, and the price you see there is the price that governs.
• Payment is charged to your Apple ID (or Google account on Android) at confirmation of purchase. We never see or hold your payment details.
• Auto-renewal. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the period ends.
• Managing and cancelling. Manage or cancel in your device's account settings, not in BinPilot. We cannot cancel a subscription for you.
• Unused trial time is forfeited when you buy a subscription.
• Refunds are handled by Apple or Google under their own policies, not by us.
• Price changes will be notified in advance, and you may cancel before they take effect.

If your subscription lapses, paid features stop but nothing is deleted. Your household, roster and duty history are kept until you delete your account or the household's administrator deletes it, so resuming picks up exactly where you left off. (Proof photos are the one exception, and they expire on their own short cycle regardless of your plan — see §7.)

6. Households, administrators and members

A household has one administrator — the person who created it.

• The administrator can add and remove members, change the household's address, and close the household.
• If the administrator deletes their account, the household is closed for everyone in it and its duty history and proof photos are deleted. Members are not asked first.
• Members may leave a household at any time.
• Removing a member from a household does not delete their BinPilot account.

If you invite someone to your household, you confirm you have their agreement to do so.

7. Photos you take

Members may photograph a completed duty as proof.

• You keep ownership of your photos.
• You grant us only the limited permission needed to store them and show them to the other members of that household — nothing else. We do not use them for any other purpose, we do not use them to train anything, and we do not show them to anyone outside your household.
• Photograph the bins, not people. Do not upload anything unlawful, and do not upload a photograph of a person who has not agreed to it.
• Proof photos are deleted automatically on the evening before your household's next garbage collection — one collection cycle, never longer — when the member who took them is removed, and when the household or the account is deleted.

8. Acceptable use

Do not: use BinPilot unlawfully; try to break, overload, or gain unauthorised access to it or to the third-party services it reads; scrape or resell its data; reverse engineer it except where law permits; or impersonate anyone.

⚠ BinPilot reads municipal and provider schedule services on your behalf, as an ordinary resident would. Do not use it in a way that would burden those services — they are public infrastructure and losing access to them harms every user.

9. Availability, changes, and ending

We may change, suspend or discontinue any part of BinPilot, including support for a particular municipality if its provider withdraws or breaks a data source. We will give reasonable notice where we can.

We may suspend or terminate an account that breaches these terms. You may stop using BinPilot at any time by deleting your account.

10. ⚠ Disclaimers and limitation of liability

BinPilot is provided "as is" and "as available", without warranties of any kind, whether express or implied, to the fullest extent the law allows.

To the maximum extent permitted by law, UNIGATA INC. is not liable for any indirect, incidental, special or consequential loss, or for any missed collection, fine, penalty, property damage or lost time arising from your use of BinPilot — including where a schedule we showed you was wrong.

Where liability cannot be excluded, our total liability is limited to the greater of the amount you paid us in the twelve months before the claim, or CAD $50.

Nothing here excludes liability that cannot lawfully be excluded, and some jurisdictions do not allow these exclusions, so parts of this section may not apply to you.

11. Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. Disputes go to the courts of Ontario. Nothing here prevents you from bringing a claim in a small-claims court that would otherwise have jurisdiction.

⚠ Note for review: Ontario is named because it is where the business operates. It is a deliberate choice, not an automatic consequence of the company's registration — confirm it with counsel, together with the registration status itself.

12. Changes to these terms

We may update these terms. Material changes will be surfaced in the app before they take effect. Continuing to use BinPilot after that means you accept them.

13. Contact

UNIGATA INC. · Toronto, Ontario, Canada · support@unigata.com